After other problems I decided after just one week to cancel my account and go elsewhere. I went home and was still locked out and was told three separate reasons for this. I went in, he assured me things were okay. I kept calling and they kept telling me to physically come to the bank to straighten things out. I called to complain and then I was locked out of online banking. Then later that day I accessed my account, and it showed that zero dollars was available. Also, the website is extremely confusing. At first, I was admitted to my account online, and it showed that I had ~$245 available. I was told by the new accounts rep to just start my online banking right away. I wrote them an $800 check for checking and a $1 check for savings. Oh, how wrong I was! From the time I opened my accounts I had nothing but problems. I opened a checking and savings account at PNC Bank because it was across the street from where I lived and thought it would be easier than the bank I've banked with for 15 years. PNC BANK: YOU SUCK! I HOPE PEOPLE START TO GET THE MESSAGE AND LEAVE YOUR INSTITUTION FOR A BANK THAT ACTUALLY CARES ABOUT THEIR CUSTOMERS. So far, NOTHING!ĪPPARENTLY, PNC BANK'S RECENT MERGER WITH BBVA IS MORE IMPORTANT THAN THIS LOYAL CUSTOMER'S BUSINESS. I am also "working" with (huh!) a "Customer Service" person there. I've written to a Regional Manager about this, and have written to a Regional Vice President about it. it is now November, and NO ONE from the Bank wants to help me get my $200 promised to me. so, I went into the bank to take advantage of this promo by opening a new Business account. PNC advertised a "Get $200 when you open a new Business Checking Account" Promotion. I HAVE RECEIVED NOTHING IN RETURN.Īs a long time customer of PNC Bank (nearly 30 years) I stayed loyal to PNC Bank when I started my new business. PNC Bank promised me $200 to open a Business Checking Account. Please share any alternatives if you know of any.If I could give ZERO stars, that's the only thing PNC would earn from me. There are much better debit and checking options out there though, so I feel stuck with PNC because I am so dependent on their Virtual Wallet feature. There is NO WAY I can keep track of every penny, but Virtual Wallet DOES - it's just delayed - which is the only complaint I have about it. I'm a young professional with a busy schedule and am always moving about, paying for parking, gas, buying food, beverages and snacks where ever I can, etc. So on Mondays, I'm ALWAYS surprised that the Chinese takeout I had the previous Friday, wasn't withdrawn from my account until 3:00am the following Monday. The HUGE downfall is that it's not exactly accurate and PNC doesn't post many expenses on my account until a few days later. so I can watch my spending in certain areas in real time. Plus, it gives me an overview of upcoming bills for an unlimited number of billing cycles so I can plan ahead.Īlso, it categorizes my expenses into dining, auto, bills, entertainment, personal hygiene, groceries etc. The major selling point of PNC's Virtual Wallet is that it tracks my everyday purchases, including the $3.50 bottle of water I bought at a vending machine WHILE anticipating upcoming expenses to provide me with a fairly accurate "free" spending budget until my next payday - which it also anticipates. You have no idea how much TIME virtual wallet saves me. Before anyone suggests that I "balance my checkbook like the good 'ol days" or download another app to keep track of my spending, or use Excel - Yeah, I used to do all of that, BEFORE I discovered Virtual Wallet. I'm looking for a new bank, but I've grown dependent on PNC's Virtual Wallet feature. Here, please treat others with respect, stay on-topic, and avoid self-promotion.Īlways do your own research before acting on any information or advice that you read on Reddit. Get your financial house in order, learn how to better manage your money, and invest for your future. Banking Megathread: FDIC, NCUA, and your cash.Private communication is not safe on Reddit. Scam alert: Ignore any private messages or chat requests.
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